Insurance & Fees
Beginning counseling is an investment in your emotional, relational, and spiritual well being. Our goal is to make the process as simple and transparent as possible so you can focus on what matters most, you and your healing.
Insurances We Accept
Rooted Hearts Counseling is in network with a variety of commercial insurance plans and are happy to help you understand your coverage before beginning services.
We currently accept:
Aetna (Commercial Plans)
Blue Cross Blue Shield (Including Highmark and Anthem plans)
Cigna
The Health Plan (Commercial Plans)
Peak Health
Tricare
UMR/PEIA
UPMC (Commercial Plans)
Please note: We are not able to accept Medicaid or Medicare insurance plans at this time.
Self-pay options are available for those who are out of network or who prefer to not use insurance.
Payment & Practice Policies
We believe counseling should begin with trust and clear communication. The information below is provided to help you understand our practice policies regarding payment, insurance, cancellations, and fees so you can feel informed and confident as we begin working together.
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Payment for services is due at the time of service. For your convenience, a valid credit card is required to be kept securely on file and will be used for payment of services. Prior to beginning counseling, we will review your payment information, insurance benefits, and any questions you may have regarding fees.
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Rooted Hearts Counseling is committed to providing transparent and accessible care. Insurance coverage and bvenefits vary by plan and clients are encouraged to contact their insurance provider to understand their specific mental health benefits, including copays, deductibles, and out of network coverage.
For clients choosing to self pay or whose insurance is not accepted the following rates will apply:Initial Intake: $165
60 minute Individual Session: $150
45 minute Individual Session: $145
Payment is due at the time of each appointment.
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We understand that life happens and unexpected situations arise. If you need to cancel or reschedule an appointment, please provide at least 24 hour notice whenever possible. We do understand that childcare, illness, and unexpected circumstances can make scheduling challenging. We appreciate your communication when changes are needed.
Appointments canceled with less than 24 hours notice may be subject to a $60 no show fee. -
Under the No Surprises Act, clients who are not using insurance have the right to receive a Good Faith Estimate outlining the expected cost of their care. A Good Faith Estimate provides an estimate of expected charges for scheduled services and helps you make informed decisions about your care. If your treatment plan changes, we will provide an updated estimate as required. If you have questions about your estimate or expected fees, please feel free to discuss them with us at any time.